Shipping policy

 

Shipping Policy

At 100% Gelato we’re committed to delivering your orders fast and fresh — right to your doorstep in Dubai. Here's everything you need to know about our delivery process:

Delivery Timings

We offer same-day delivery across Dubai in 3 convenient time slots:

  • 10:00 AM – 2:00 PM

  • 2:00 PM – 6:00 PM

  • 6:00 PM – 10:00 PM

Orders are typically delivered within 2 to 4 hours, depending on the time of your purchase and the selected slot.

Delivery Areas

We proudly deliver across most of Dubai.
However, due to logistical limitations, we currently do not deliver to the following areas:

  • Damac Hills 2

  • Eden The Valley

  • Umm Nahad 1, 2, 3

  • Umm Al Daman

  • Jebel Ali Industrial Area 1, 2, 3

  • Al Maktoum International Airport

  • Emaar South

  • Dubai South

  • Saih Shuaib 1, 2

  • Veneto

  • Hessyan

  • Mina Jebel Ali

  • Jebel Ali Hills

  • JAFZA

  • Jebel Ali Downtown

  • Al Aweer 1, 2

  • Oud Al Muteena 1, 2

  • Al Nahda 1, 2

  • DFZA

  • Al Twar 1, 2, 3

  • Muhaisnah 2, 3, 4

  • Al Qusais 1, 2, 3

  • Al Qusais Industrial Area 1, 2, 3

  • Al Mamzar

  • Al Waheda Area

  • Deira Area

  • Port Saeed Area

  • Abu Hail

Need Help?

If you're not sure whether we can deliver to your location, feel free to contact us via WhatsApp or email — our team will be happy to assist you :)